Frequently asked questions (FAQ)
Find the Answers You Need
Have questions about Vansales? We’re here to help! Browse our frequently asked questions below to find answers to common inquiries about our platform, features, pricing, and support. If you can’t find the information you’re looking for, feel free to contact our support team.
General Questions
What is Vansales?
Vansales is a platform designed to streamline sales and distribution processes for businesses, providing tools for order management, inventory tracking, customer management, and more.
Who is Vansales suitable for?
Vansales is ideal for businesses with a mobile sales force, such as those in FMCG, retail, wholesale, and distribution sectors.
Can I schedule a demo?
Yes, our sales team would be happy to provide a demo. Please visit our [Contact Sales] page to schedule.
Getting Started
How do I set up my Vansales account?
After signing up, follow our onboarding guide available in the Help Center, or contact our support team if you need additional assistance.
Is there a training session available for new users?
Yes, we offer training sessions and webinars for new users. Check our [Resources] page for upcoming training opportunities.
Product Features
What features does the Vansales App include?
The Vansales App includes order management, inventory tracking, customer management, route planning, invoicing, and more. For a full list, please visit our [Vansales App] page.
Can I track my inventory in real-time?
Yes, Vansales provides real-time inventory tracking so that you can manage stock levels effectively and avoid stockouts.
How does route planning work?
Our route planning feature helps sales reps plan their daily routes for optimal customer coverage. Vansales suggests efficient routes based on customer locations.”
Pricing and Billing
How is Vansales priced?
Our pricing is subscription-based, designed to scale with your business. For more details, please reach out to our sales team at sales@vansalesapp.com.
Are there any setup fees?
Typically, Vansales does not charge setup fees. However, for customized integrations, please contact our sales team for details.
What payment methods are accepted?
We accept major payment methods, including bank transfers and online payments. If you have specific payment needs, please reach out to our billing department.
Support and Troubleshooting
How do I contact support?
You can reach our support team via email at support@vansalesapp.com, by phone at +66 965269494, or through our LINE Official Account at @vansales.
What should I do if I forget my password?
Use the ‘Forgot Password’ feature on the login page to reset your password. If you have further issues, contact our support team for assistance.
Is there a self-service Help Center?
Yes, our Help Center is available 24/7, offering guides, tutorials, and troubleshooting resources to assist with common questions.
Additional Resources
If you have additional questions, visit our [Resources] page for articles, guides, and more in-depth information on Vansales. Our team is here to ensure you have all the support you need to succeed with our platform.
Inquire About Vansales App Services
Vansales App" is designed to assist businesses that rely on field sales teams by providing efficient tools to manage and track sales operations. This service empowers sales teams to work more conveniently and efficiently.